Frequently Asked Questions
1. What kind of jewellery does Meshara offer?
Meshara offers premium artificial jewellery designed for modern, everyday wear. Our collections include bangles, chain bracelets, earrings, pendants, jewellery sets, rings and watches.
2. Is Meshara jewellery anti-tarnish?
Our jewellery is selected with a strong focus on premium finishing and features a hypoallergenic anti-tarnish coating designed to help maintain its shine with proper care.
3. Is Meshara jewellery skin friendly?
Our jewellery is designed with comfort and skin-friendly wear in mind. However, individual sensitivities may vary from person to person.
4. Is the jewellery waterproof?
Our jewellery is water resistant, but we do not recommend prolonged or repeated exposure to water. For the best longevity, remove jewellery before swimming, bathing or activities involving excessive moisture.
5. How should I care for my Meshara jewellery?
To maintain its finish and shine:
- Keep jewellery away from perfumes, deodorants and harsh chemicals.
- Avoid prolonged exposure to water.
- Store each piece separately in a dry place.
- Wipe gently with a soft, dry cloth after use.
- Avoid pulling, bending or applying excessive pressure to delicate pieces.
6. Do you offer Cash on Delivery?
No. Meshara currently accepts prepaid orders only.
7. Do you ship across India?
Yes. We deliver across India, subject to courier serviceability.
8. Do you ship internationally?
Yes. Meshara ships worldwide. International delivery times and charges depend on the destination. Customs duties or import taxes charged by the destination country, if applicable, are the customer's responsibility.
9. How quickly will my order be dispatched?
Orders are generally processed and dispatched within 1–2 working days after successful payment confirmation.
10. How long does delivery take within India?
Most domestic orders are expected to arrive within approximately 2–4 working days after dispatch, depending on the location and courier serviceability.
11. Is shipping free?
For India, we offer free shipping on orders above ₹1,000. International: Shipping calculated based on destination
For international orders, shipping charges are calculated separately based on the delivery destination.
12. How can I track my order?
Once your order has been dispatched, tracking information will be shared through the contact details provided with your order, such as email, SMS and/or WhatsApp where available.
13. Are orders insured during shipping?
Yes. Meshara shipments are insured during transit.
If a shipment is officially confirmed as lost by our delivery partner, we will offer either a replacement, subject to availability, or a 100% refund of the amount paid for the lost order.
14. What if I receive a damaged or defective product?
Please contact us at meshara.support@gmail.com within 3 days of receiving your order.
We strongly recommend recording a clear, uninterrupted unboxing video showing the sealed package, opening process and condition of the product.
15. Can I return a product if I simply change my mind?
At present, returns or replacements are accepted only for products received in a visibly damaged, defective or incorrect condition.
We do not currently accept returns due to change of mind or personal preference.
16. How will I receive my refund?
Once an eligible return has been received, inspected and approved, the refund will be initiated to the original payment method.
The payment provider or bank may take additional time to reflect the refund.
17. Can I exchange jewellery for another design or colour?
We currently do not offer exchanges based purely on design, colour or personal preference. Approved replacements apply to defective, damaged or incorrectly delivered products.
18. How can I contact Meshara?
For order, delivery, return or product-related assistance, contact: